GoodBoy Animal Training — Legal & Policy Information

Business Details

GoodBoy Animal Training Pty Ltd

ABN: 40 578 758 299

Based in Geelong West, Victoria

0434 087 609

goodboytraining.vic@gmail.com

www.goodboyvic.com.au

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About Our Services

GoodBoy Animal Training provides professional, positive-reinforcement-based dog training throughout Geelong and surrounding areas.

We specialise in in-home lessons, community-based training, and behaviour-modification programs for dogs of all breeds and temperaments, including fear and aggression cases.

All pricing is listed in Australian dollars (AUD).

Payments may be made securely in person via NAB Tap to Pay, or by cash, PayPal, or iPay.

We do not accept or process payments through this website.

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Refunds & Cancellations

All lesson purchases are non-refundable. In exceptional circumstances, management may consider a refund request on a case-by-case basis.

Booking a session reserves a trainer’s time exclusively for you and prevents that spot from being offered to another client.

Bulk lesson packages are offered at a discounted rate and do not guarantee a specific number of lessons required for training success. Each dog learns differently, and progress depends on individual temperament, history, and owner participation.

Refunds are only provided in accordance with the Australian Consumer Law.

If a session must be postponed due to trainer illness, weather, or safety concerns, it will be rescheduled at no additional cost.

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Privacy Policy

We respect your privacy. Any personal information you share — including contact details or information about your pet — is collected solely for scheduling, providing, and following up on training services.

We do not sell, rent, or share personal information with third parties.

All client records are stored securely and accessed only by authorised GoodBoy staff.

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Payment Security

All card payments are processed securely through NAB’s Tap to Pay system in compliance with PCI DSS standards.

We do not store, transmit, or process card data through this website.

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General Disclaimer

Dog behaviour and training outcomes vary based on history, environment, and owner participation.

While every effort is made to ensure safe and effective training, results cannot be guaranteed.

All services comply with the Australian Consumer Law, and all trainers adhere to professional standards of humane, positive-reinforcement-based training.

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Website Ownership

© 2025 GoodBoy Animal Training Pty Ltd | ABN 40 578 758 299

All rights reserved.

Card transactions are processed via NAB Merchant Services.

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Acknowledgement

By booking a session with GoodBoy Animal Training, you acknowledge and agree to our refund, privacy, and service policies as outlined above.